OpsRoom centralizes how airports monitor, report and respond — replacing radio calls, WhatsApp groups and paper logs with one shared, real-time operational picture on any device. From security checkpoints to baggage belts.
A live dashboard shows the status of every point of interest across terminals, airside and landside. Color-coded criticality levels make it instantly obvious where attention is needed — with no manual refresh.
Any authorized person opens an incident straight from the app, on desktop or mobile. Each point type — checkpoint, gate, belt, lounge — has its own form capturing exactly the right data — who, what, how critical, when. Automatically.
Incidents move through a configurable workflow from report to resolution. The system enforces the process — and everyone documents the measure underway right on the incident. Comments replace radio chatter with a searchable record.
OpsRoom connects to external sensor systems and updates points with no human input. At a major European hub airport, security-checkpoint waiting-time sensors feed in this way. Severity is calculated automatically via an expression language — consistent instead of guesswork.
Operating levels capture the overall operational state (e.g. Normal → Elevated readiness → Emergency). Levels can be set airport-wide or per area — a terminal, airside, baggage — and can trigger notifications, visibility changes or documented reasons.
Operators publish news in a rich-text editor and control who sees it through groups — security only, everyone, or a single terminal team. With full history, searchable after the event.
A dedicated mobile view, streamlined for fast reporting and status checks without the full desktop dashboard. Installable as a Progressive Web App on Android and iOS — all real-time updates and notifications included.
Every incident coordinated over radio, phone and status-chasing burns staff time. Estimate what that costs at your airport — with your own numbers.
Illustrative estimate based entirely on your inputs — no data leaves your browser. We'll gladly model your real case in a demo.
Every operational area of the airport, in one shared picture.
Security checkpoints, border-control queues, document checks, access-control points
Gates, boarding queues, check-in rows, information desks, lounges, transfer points
Baggage belts, claim carousels, sorting facilities, oversize-baggage counters, tracing desks
Aprons, stands, de-icing pads, ground-handling equipment, follow-me operations
Parking levels, taxi ranks, drop-off zones, rail and bus stations, forecourt flows
The same engine runs stadiums, malls, expo centers, hospital campuses and theme parks
OpsRoom is available as SaaS — hosted in the EU, nothing to install, up and running in days. On-premises deployment available for Enterprise. Most airports start with Team.
For small teams that want to replace the radio-and-paper routine.
Less than 30 minutes of staff time per user — per month.
For operations teams that need workflows, sensors and a full audit trail.
For airports and multi-site operators with their own requirements.
All prices excl. VAT. Hosted in the EU · Made in Germany.
We’ll show you in a short demo how OpsRoom turns your operation into one shared, real-time picture — tailored to your checkpoints, gates, belts, roles and processes.